How We Protect Your Information
SSL encryption
All your data is protected with 256-bit SSL encryption. No third party can access your information.
No Sale of Data
Your personal information is never sold to advertisers or third parties. Your privacy is our priority.
Secure Data Storage
All data is stored on encrypted servers and kept secure through regular security audits.
Your Control
You can request to view, correct, or delete your information at any time.
Cookie transparency
We only use necessary cookies. You can manage cookies at any time through your browser settings.
Spam-free communication
No marketing messages are sent without your consent. You can unsubscribe at any time.
01 Introduction
Welcome to 1111com. This Privacy Policy explains how we collect your personal information, why we collect it, how we use it, and how we keep it secure. By using our platform, you agree to this Privacy Policy.
1111com is a trusted online betting and gaming platform for users in Bangladesh. We believe transparency and trustworthiness are the foundation of any great service, which is why this Privacy Policy is written in clear, straightforward language so every member can understand it.
This policy applies to the https://1111com.pro website and its app versions. We recommend reading this Privacy Policy carefully before using our services.
This Privacy Policy may be updated at any time. The latest version will always be available on this page. We recommend checking back regularly.
02 What Information We Collect
When you register and use our services at 1111com, we collect various types of information. This data is collected solely to provide you with a better and safer experience.
| Types of Data | Description | Purpose |
|---|---|---|
| Identifying Information | Name, date of birth, national ID number | KYC verification and age confirmation |
| Contact Information | Mobile number, email address | Account verification and communication |
| Financial information | Mobile banking number, transaction history | Deposit and withdrawal processing |
| Device Information | IP address, browser type, operating system | Security Monitoring & Fraud Prevention |
| Usage Data | Gaming history, betting patterns, login times | Service Improvement & Responsible Gaming |
| Cookie information | Session cookies, preference cookies | Site Functionality & User Experience |
Important: We never store passwords, credit card numbers, or mobile banking PINs. Please do not share this information with us.
03 How Your Information Is Used
1111com uses your information only for specific, legitimate purposes. Your data is never used for anything beyond what you have consented to. The main purposes for which we use your information are outlined below:
- For account creation, verification, and management.
- For processing deposits, withdrawals, and transactions.
- To detect fraud and ensure account security.
- For the implementation of our responsible gaming policy.
- To provide customer service and support.
- To comply with legal and regulatory obligations.
- To send you relevant offers and promotions with your consent.
- Analytics to improve the quality of our platform's services.
If you do not wish to receive marketing messages, you can turn off your subscription at any time from your account settings.
04 Data Sharing Policy
1111com does not sell your personal information to any third party. In limited circumstances, certain information may be shared with specific third parties, and the highest level of caution is exercised in all such cases.
- Payment Providers: Only the information required to complete a transaction is shared with payment processors such as bKash, Nagad, and Rocket.
- Legal authorities: Information may be disclosed in response to a lawful order from a court or government authority.
- Technology Partners: Technology providers may access limited data to maintain site functionality, but are not permitted to use it for their own purposes.
- Security Experts: We work with specialist firms to ensure fraud prevention and cybersecurity.
Every third-party partner is bound by strict confidentiality agreements. We always take full responsibility for protecting your data.
05 Cookie Policy
1111com uses cookies to keep the website functioning properly. Cookies are small text files stored in your browser that make your future visits smoother and faster.
- Essential cookies: Maintains login sessions and ensures site security. Disabling these cookies will affect site functionality.
- Performance Cookies: Helps improve our service by monitoring site usage. No personal data is collected.
- Preference Cookies: Remembers your language, theme, and other preferences so you do not have to set them again each time.
- Analytics cookies: Analyzes overall user behavior patterns. Active only with your consent.
You can disable cookies at any time through your browser settings. However, disabling essential cookies may cause certain services to stop working correctly.
06 Data Protection Measures
To protect your privacy, 1111com employs multiple layers of security. Technical and organisational measures work together to ensure your information remains protected at all times.
Every data transfer is encrypted with 256-bit SSL. Intercepted data cannot be read by third parties.
OTP verification is active at login. Additional verification is required when logging in from an unrecognized device.
An advanced firewall system blocks cyberattacks and unauthorised access.
Third-party experts conduct regular vulnerability assessments of our systems.
We collect only the data we need. Outdated and unnecessary data is deleted on a regular basis.
All staff receive regular training on data protection.
07 Your Rights
As a member of 1111com, you have the following rights over your own information. These rights are fully respected and any request you submit will be processed promptly.
- Right to Access: You can request to know what information we hold about you.
- Right to Rectification: You may request corrections to any inaccurate or outdated information.
- Right to Erasure: You may request deletion of your data under certain circumstances.
- Right to Restrict Processing: You may request that we restrict the use of your data for specific purposes.
- Right to Data Portability: You can request a copy of your information in a convenient format.
- Right to object: You may object to your data being used for marketing or profiling purposes.
To exercise any of the rights above, please contact our support team. Requests are typically processed within 30 business days.
08 Third-Party Links & Services
1111com uses third-party services in certain areas of the platform. These services operate under their own privacy policies, which are outside our control.
- Payment gateways (bKash, Nagad, Rocket) operate under their own privacy policies.
- Live sports data providers operate under their own separate policies.
- Game software providers may have their own data policies.
- 1111com is not responsible for the activities of these third parties.
We recommend reading the privacy policy of any third-party service before use.
09 Children's Privacy Protection
1111com strictly does not provide services to anyone under the age of 18. Our platform is operated exclusively for adults. Protecting the privacy of children and minors is our highest priority.
- Age verification is mandatory at registration.
- We do not collect any data from individuals under the age of 18.
- Any account found to belong to a minor is immediately suspended.
- Any information collected from a minor is deleted without delay.
If you believe a minor is using this platform, please notify our support team immediately.
10 Privacy Policy Updates
1111com reserves the right to update this Privacy Policy as needed. Changes may occur due to shifts in applicable law, the introduction of new services, or business requirements.
- The date of any change will always be shown at the top of the page.
- You will be notified by email or SMS of any significant changes.
- Continued use of the platform after any changes indicates acceptance of the updated policy.
- Visit this page regularly to stay up to date with our latest policy.
Keep your registered email and mobile number active to receive notifications of policy updates.
11 Contact & Support
If you have any questions, complaints, or requests regarding this Privacy Policy, our support team is always ready to help. We are committed to resolving your concerns quickly and effectively.
- Live Chat: Available 24 hours a day, 7 days a week.
- Email: [email protected]
- Email response time: typically within 24 hours.
- For general inquiries, please visit our FAQ Page View.
We take all data protection complaints with the utmost seriousness and aim to resolve them within 30 business days.
FAQ — Privacy
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Your personal information is fully protected at 1111com. Open an account today for a safe and enjoyable gaming experience.