1111com Terms & Conditions — Know Before You Play

01 General Terms & Conditions

By using the 1111com.pro website and its associated mobile applications, you agree to be fully bound by these terms and conditions. If you do not agree with any part of these terms, please refrain from using the platform.

1111com is an online betting and gaming platform serving users in Bangladesh. These terms and conditions are written to ensure all members have a clear understanding of the rules. In the event of any conflict between the English and Bengali versions, the Bengali version shall prevail.

• These terms and conditions are subject to change at any time.
• Continuing to use the platform after changes are made will be considered acceptance of the new terms.
• This platform is strictly prohibited for anyone under the age of 18.
• Use of the platform is at your own risk.

02 Account Registration & Eligibility

KYC (Know Your Customer) verification may be required before processing large withdrawals.

• You must be at least 18 years of age.
• Each individual may operate one account only.
• Your name, mobile number, and banking details must be accurate.
• Multiple accounts cannot be opened from the same device, IP address, or payment method.
• Verification of the mobile number used during registration is mandatory.
• KYC (Know Your Customer) verification may be required before large withdrawals are processed.

03 Deposit & Payment Policy

Deposits on 1111com are easy to make via bKash, Nagad, and Rocket. All deposits are credited to your account instantly. The following terms and conditions apply to all deposits.

• The minimum deposit amount is BDT 200.
• There are no additional charges for deposits.
• Deposits must be made from a mobile banking account registered in your own name.
• Deposits from third-party accounts are not accepted.
• 1111com is not responsible for deposits sent to an incorrect number.
• If a deposit does not arrive, contact support with a screenshot.

04 Withdrawal Policy

Certain rules and conditions apply when withdrawing funds from 1111com. Following the correct procedure ensures your withdrawal is processed quickly and securely.

• The minimum withdrawal amount is BDT 500.
• Withdrawals can only be made to the same payment method used for the original deposit.
• All withdrawal requests are verified, which typically takes 1–3 business days.
• Wagering requirements must be met before any bonus balance can be withdrawn.
• Large withdrawals may be held pending until KYC verification is complete.
• 1111com reserves the right to suspend withdrawals in cases of suspicious activity.

05 Bonus & Promotional Offers

1111com offers a variety of bonuses and promotional offers. Each bonus comes with its own terms and conditions, which you should read carefully before claiming.

• The welcome bonus is available once only, on your first deposit.
• Each bonus has its own wagering requirement (WR) — generally ranging from 10x to 30x.
• Winnings from bets placed with bonus balance must meet the WR before withdrawal.
• Claiming bonuses from multiple accounts may result in all associated accounts being closed.
• Bonus offers must be used within the specified time period.
• 1111com reserves the right to modify or cancel any bonus offer at any time.
• Cashback offers apply to specific games or time periods only.

06 Betting Rules

All applicable rules and conditions must be followed when placing bets on 1111com. Bets cannot be cancelled once confirmed, so please place them carefully.

• The minimum bet amount is BDT 10; the maximum limit varies by event.
• Odds are subject to change; the odds at the moment of bet confirmation are final.
• If a match is cancelled or postponed, the staked amount will be refunded.
• The cash-out option in live betting is available on selected matches.
• Bets may be voided if incorrect odds are displayed due to a technical error.
• Any evidence of match fixing or misuse of insider information will result in the cancellation of the relevant bets.
• A parlay bet is only won if all selections are correct.

07 Prohibited Activities

The following activities are strictly prohibited. If any such activity is detected, your account may be immediately closed and your balance forfeited.

• Creating or operating multiple accounts.
• Abusing the bonus system (bonus arbitrage).
• Using forged or another person's identification documents.
• Using hacking tools, viruses, or malware.
• Money laundering or illegal fund transfers.
• Placing bets using bots or automated software.
• Attempting unauthorized access to another member's account.
• Fraudulent activity against 1111com.

08 Account Suspension & Closure

1111com reserves the right to temporarily suspend or permanently close an account for violations of these terms and conditions. You may also close your account voluntarily at any time.

• Accounts may be closed without notice for rule violations.
• Any valid balance in a suspended account may be returned following a review.
• In cases of fraud, the entire account balance may be forfeited.
• To close your account voluntarily, please contact our support team.
• A self-exclusion option is available under our responsible gaming policy.

09 Privacy & Personal Information

1111com treats the protection of users' personal information as its highest priority. Data collected during registration is used solely for platform operations.

• Personal information is never sold to third parties.
• Information may be disclosed to authorities when required by law.
• All data is secured with SSL encryption.
• For more details, visit our Privacy Policy Please read.

10 Limitation of Liability

1111com strives to provide uninterrupted service; however, disruptions may occur under certain circumstances. Our liability in such cases is subject to defined limitations.

• 1111com is not liable for losses caused by internet connectivity issues or device malfunctions.
• 1111com is not responsible for delays caused by third-party payment gateways.
• Bets may be voided or suspended in the event of unexpected technical issues.
• No compensation will be provided for service interruptions caused by force majeure events.

11 Terms Changes & Updates

1111com reserves the right to modify these terms and conditions, in part or in full, at any time. Members will be notified of significant changes via email or in-platform notifications.

• The date of any changes will be noted at the top of this page.
• Continued use of the platform after any changes constitutes acceptance of the updated terms.
• Visit this page regularly to stay informed of any updates.

12 Contact & Support

If you have any questions or need clarification on the terms and conditions, our support team is always ready to help. Fast assistance is available 24/7 via live chat.

• Live chat: Available 24 hours a day, 7 days a week.
• Email: [email protected] (displayed for general information purposes)
• Email response: typically within 24 hours.
• For general inquiries FAQ Page View.